What are my shipping options?
PINKKOIFISH.COM is happy to offer FREE First Class/Parcel Post shipping on
all orders of $25.00 or more with a maximum package weight of 15 lbs via
the USPS to all customers within the Continental U.S. If
you need your order shipped differently or are not within the Continental
U.S. please contact us at service@pinkkoifish.com to
discuss your options and any additional fees. If you are an international
customer and would like to place an order please contact us directly via service@pinkkoifish.com. We
will be happy to assist you and discuss your order and any additional shipping & handling
fees.
Please keep in mind that we require 24-48 hrs to process your order. Also,
if purchasing one-of-a-kind or made-to-order items please allow for additional
time. Typically, these will be shipped within 5-7 days. We do not ship
on holidays or weekends. PLEASE NOTE: WE DO NOT SHIP TO POST OFFICE
BOXES. If you have a question or problem in regards to shipping please
contact us at service@pinkkoifish.com.
Thanks for shopping at Pink Koi Fish!
What methods of payment do you accept?
We accept Visa, MasterCard and American Express.
Do I pay sales tax?
Only Texas residents will be required to pay sales tax.
Do you repair jewelry?
Yes. We repair jewelry free of charge within 30 days of your purchase from
PINKKOIFISH.COM. As we repair jewelry at our discretion, you must
contact us for an RA# before sending anything. Please see Returns/Exchanges
for this process.
